Regular Cleaning

Soft Polish

Use a soft, lint-free cloth to gently wipe your jewelry after wearing it. This helps remove oils and dirt.

Gentle Wash

For a deeper clean, mix a few drops of mild dish soap with warm water. Soak your jewelry for a few minutes, then gently scrub with a soft toothbrush, particularly for intricate designs.

Storage

Separate Compartments

Store jewelry in a soft-lined box or individual pouches to prevent scratching and tangling.

Avoid Humidity

Keep your jewelry in a dry place, as moisture can tarnish metals and damage stones.

Avoid Chemicals

Limit Exposure

Remove jewelry when using cleaning products, applying lotions, or swimming in chlorinated water, as chemicals can damage both metals and gemstones.

Softer gemstones such as emeralds, opals, and pearls are particularly susceptible to damage or discoloration from perfumes, lotions, and chemicals so best practice is always "last on, first off"

Periodic Inspections and Professional Cleaning

Check Settings

Periodically inspect your jewelry for loose stones or damaged clasps. Early detection can prevent loss or further damage.

Loose gemstones can be easily detected by holding the piece close to your ear and gently tapping with the pad of your finger, any loose stones will audibly move around.

Professional Cleaning

Consider having your fine jewelry professionally cleaned and inspected once a year.

Responsible Wear

Gentle Wear

Avoid wearing fine jewelry during activities that could cause damage, like exercising or doing heavy chores such as gardening or dish washing.

Professional Repair

Regardless of the origin of your piece, we offer expert jewelry repair services to restore your cherished pieces to their original beauty. 

From fixing broken clasps and resizing rings to resetting gemstones, my skilled goldsmith ensures every detail is handled with care. Trust us to give your jewelry the attention it deserves, so you can enjoy it for years to come.

Return Policy for Stock Pieces

Stock designs have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging.

Return Policy for Custom Pieces

Custom pieces are created just for you and NOT eligible for return or exchange, if there is an issue with your order please reach out and we can discuss available options.