Question 1

What Does "Made to Order Mean"

Accepted Answer

All Made-to-Order products are created specifically upon request, rather than pre-made and kept in stock. Each piece is crafted from the ground up to meet your exact size and specifications. For designs that require a curated gemstone, gem selection is the first step in the process and will be confirmed with you before production begins.

Question 2

What materials do you use?

Accepted Answer

Recycled Materials: Starting in 2025, all new jewelry designs will be crafted using recycled gold, ensuring that no newly mined metals are used in the process. Each piece will also feature recycled diamonds and I will continue to incorporate only ethically sourced gemstones from trusted suppliers who share a commitment to fair labor practices and environmentally conscious mining.Biodegradable/Recyclable Packaging: I’m committed to gradually transitioning all of my packaging and shipping materials to biodegradable or recyclable alternatives wherever possible. This is part of a broader effort to reduce environmental impact, support sustainability, and make more responsible choices in every aspect of my business. While the shift may take time, I believe every step toward eco-friendly practices contributes to a healthier planet.Supporting Reforestation Efforts: Beginning January 2025, I’m proud to introduce a new sustainability initiative as part of my ongoing commitment to ethical craftsmanship and environmental responsibility. For every piece of jewelry sold or created, regardless of its price point, I will be planting a tree. This is a small but meaningful way to give back to our planet and support global reforestation efforts.22 Trees Planted in 2025Through these steps, my goal is to create beautiful, meaningful jewelry that not only tells a story but also reflects a deeper care for the Earth and the people on it.

Question 3

Return Policy for Made to Order Items

Accepted Answer

Custom pieces are created just for you and NOT eligible for return or exchange, if there is an issue with your order please reach out and we can discuss available options.